Address

44 Millbury Street Grafton, MA - 01519

Phone & Fax

Phone: (508) 839-2302
Fax: (508) 839-2367

Send an Email

customerservice@graftonwaterdistrict.org

Delivering Life’s Essential Resource

The Grafton Water District (the District) supplies water to customers within the boundaries of the District located in Grafton, Massachusetts. The District primarily serves the central and north sections of town. The South Grafton Water District supplies the southerly portion of town. The sole purpose of the District is to supply water for domestic and fire fighting purposes. Currently the District has 4,500 water services that supply water to approximately 14,000 people.

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Water Service Connections
Information About Your Water System

Explore Online Services & Resource

As a public water agency, the District would like to better serve you, our customers. The purpose of this website is to help you receive the information you may need. 

The Grafton Water District of Grafton, in the Commonwealth of Massachusetts, hereinafter referred to as the “District” was established by the acceptance of Chapter 135 to the Acts of 1984 and as amended by Chapter 427 of the Acts of 1987. 

When in a by-law anything is prohibited from being done without the license or permission of the Commissioners, the Commissioners shall have the right to license or permit such thing to be done.

Keep in mind it can only be done if there is GWD water available on the street. Consequently, before you get started you will need to confirm the GWD supplies water to your street. Call the office to find out.

There will be a $50.00 charge for final readings, in addition to the actual usage amount. All outstanding charges are the responsibility of the present property owner.

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Fire hydrants in Town

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Customers in the GWD System

The Grafton Board of Water Commissioners meet at the District office at 44 Millbury Street. At this meeting the Commissioners act upon any issues that may come before them, as well as authorize monthly expenditures.

The meetings are open to the public and items of interest can be placed upon the agenda. If you are requesting to be on the agenda, please do so in writing. Requests must be received before noon the Thursday before the meeting.

About the GWD

Delivering Life’s Essential Resource

In 1984, the Grafton Water District was formed by an Act of the Massachusetts Legislature. In February 1988, the District took over operations of the Massachusetts American Water Company, which had operated the system since 1893.

The District provides water to a population of just over 10,000 people. The system consists of:

  • Five wells
  • Four pumping stations
  • One iron and manganese water treatment
  • Over 72 miles of distribution piping ranging from 2 inches to 16 inches in diameter
  • Three storage tanks with a capacity of 1.8 million gallons
  • Two booster pump stations
  • Over 700 fire hydrants

 

Each year the District holds an annual meeting in April. At this meeting the registered voters of the District approve the budget and any warrant articles, as well as elect officers for the year. Terms of officers are as follows:

  • Three water commissioners, elected for staggered three year terms
  • One clerk elected every three years
  • One moderator elected every three years

 

Special meetings may be called at different times of the year as needed.

All special meetings and the annual meeting are posted at the District office, the town libraries, the post offices, the town hall and in a local newspaper.

Your Source of Water Wisdom!

Faucet Gossip

Stay informed with “Faucet Gossip” — a collection of helpful articles and tips on water quality, conservation, and more. Perfect for keeping up-to-date on all things water!

Discolored Water

Yellow or brown water is often due to minerals like iron in the pipes, stirred up by hydrant flushing or maintenance. Running cold water for a few minutes usually clears it. If it persists, contact GWD.

Finding a Leak

Leaks can waste water and increase bills. To check, look for unexpected water spots, listen for dripping, or check your meter before and after a few hours of no water use. If the meter changes, you may have a leak.

The Water Cycle

Water is constantly moving through a natural cycle: it evaporates from rivers and oceans, forms clouds, and returns as rain or snow. This cycle sustains all life, keeping our water sources fresh and balanced!

Water Sources

Our drinking water comes from rivers, lakes, reservoirs, and underground aquifers. These sources are naturally replenished by rainfall and the water cycle, providing us with fresh water for everyday use.

Water Distribution

After treatment, water travels through a network of pipes, pumps, and storage tanks to reach homes and businesses. This system ensures clean, safe water is available whenever you need it.

Private Wells

Private wells draw water directly from underground sources, supplying homes outside public systems. Routine testing and upkeep are key to ensuring safe, reliable drinking water.

GWD Government Structure

Board of Commissioners

  • Commissioners

    • Robert Frederico (Term expires 2027)
    • Michael Corda (Term expires 2028)
    • Kenneth Grew (Term expires 2026)

    Other Elected Officials

    • Peter Adams, Moderator (Term expires 2026)
    • Rebecca Corda, Clerk (Term expires 2026)
GWD Updates

News & Announcements

Stay informed with the latest on water quality, projects, and service updates. Check-in for important announcements and resources!

The Grafton Water District (the District) supplies water to customers within the boundaries of the District located in Grafton, Massachusetts. 

Office Hours

Our team is here to assist you! Feel free to visit us during regular office hours.

MANDATORY WATER BAN
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